Before you begin make sure you,
RSA SecurID Software Token, Free Download by RSA Security Inc. User Guide RSA SecurID Token Requests Step 2: Verify that the serial number in the email matches the serial number on the back of the token you received. Your token serial number is the 9-digit number on the back of your RSA SecurID hardware token. It can also be found in the self-service console by clicking view details next to the token image.
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- Have installed the RSA SecurID Software Token application from the iTunes App Store on your iPhone
- The RSA SecurID Software Token application for iPhone can be found here - https://itunes.apple.com/us/app/rsa-securid-software-token/id318038618?mt=8
- Have at least 10-15 minutes to complete this process
- Read through the instructions
- Have access to a PC workstation with an Internet connection
- Have your mobile device in hand
To be able to utilize your software token on your smartphone, you will need to successfully import your RSA software token and set your PIN. Please follow the instructions in the order they are presented.
Part 1: Import Software Token from an E-mail hyperlink
On your Mobile device do the following:
NOTE: Make sure that you have a network connection on your device.
1. In your device Mail application, open the e-mail that you received from APRS@UPS.com with the Subject Line: UPS-SecurID Access Software Token Installation and Activation Instructions
2. Tap the hyperlink in the email to import your token
3. If prompted to accept a website certificate, tap Accept
4. Upon successful token import message, tap OK
5. Your token has been imported, and the RSA application opens
Part 2: Setting a PIN (Personal Identification Number)
1. On your computer go to https://fixtoken.ups.com/
2. Select the link Log into the UPS SecurID Self Service Site to launch the Log on screen.
3. Click on the link Login using Challenge Questions
4. Enter your RSA SecurID in the User ID field
5. Click on the Challenge Questions shield to log in using your challenge questions and answers
6. Enter your challenge question answers, click Submit Answer
7. From the Home Tab, click on the link Change or Set PIN
8. Answer your challenge questions again, click Submit Answer
9. Set your new PIN (Personal Identification Number), according to the on screen PIN complexity requirements.
10. Click Submit
11. You will receive a PIN Set Confirmation message upon successful PIN creation
12. Click Close
Part 3: Validate Your Token
13. From your computer click on Test Your Token
14. From your moble device, open the RSA application
15. At the Enter PIN screen, enter the PIN you just created, tap to generate a passcode
16. On your computer, in the Passcode field, enter the passcode that is displayed on your device, without spaces
17. Click Test Login
18. The message Authentication Success indicates your token is ready to use
19. Click Close
Rsa Securid Software Token Client
20. Log out of Self Service from the upper right hand corner
Rsa Securid Software Token Windows
To get assistance with this process, visit TechCares at https://techcares.inside.ups.com/techcares/ and use key word search “software token”